The Commission Process

     "Where do I start?"

Availability -

During busy seasons (April - September) it’s best to check and book in a slot. Depending on how big or intricate the design that you would like is, I can move days around and adjust availability to include you. I try to fit as many is as possible so do ask!

Design -

There is some information I will need to know from you. If you are not sure what you would like, but you know that you would like something, ask for a consolation or mooch through the real bride images for inspiration!

Embroidery -

After I have received your item, I will begin work within that week. For some veils, these may need to be hung to allow any creases and folds to release before they are embroidered.

Once the item has been stitched you will receive an image of the final embroidery before it is boxed up, to check that the final details are what you would like. At this point you can add to your design, but removing details are far more difficult. Ensuring that the final design sent to you is perfect, before embroidery is essential.

I aim to have your items back to you after 2 weeks, but if your design is larger or more intricate this could be longer.

Delivery -

For pre-bought veils, shoes, bags etc these items will need to be shipped to the studio!

I know this can be a little worrying, but Royal Mail insures your items through their delivery services! Over the years I have not had any problems sending or receiving through them.

You are welcome to deliver the product direct from the supplier, or shop, to us if you would prefer.

Alternatively, if you are within the Norwich area some collections may be optional.

Shipping -

Shipping from me to you comes either by 24 hour tracked or 48 hour tracked through Royal Mails delivery service. Each item is boxed up to be returned, to ensure your items are protected.

Veils are boxed in a large box, as the less folds the better, so don’t be surprised by the size!

All shipping materials are recyclable or re-usable. Gift boxes are available at request for an extra £5.

Payment -

Once you have confirmed that the embroidery is to your liking, you will receive an invoice for the work carried out, both digital and physical. In some instances deposits may be request up front, this tends to be on larger works.

Payments can be made through PayPal, SumUp or through bank transfer.

Commission a design

Interested in working together? Fill out some info and we will be in touch shortly! We can't wait to hear from you!